Led Panels on the way
/My dreams of a led panel cube have been on hold for the last couple of weeks while I wait for the panels to arrive from China. Today I did something I should have done a while back. I did some digging to find out what was going on. Turns out that my local Parcel Force depot had sent all the letters about a customs payment to the wrong address. This raises a couple of depressing thoughts:
They must have a process where a post person reads the address off the parcel and then enters it into a different system to send out the letter. Amazing. Rather than have something automatic they have a process which is guaranteed to introduce errors every now and then.
Rather than pondering why I might not have responded to their first letter and maybe checked that the address they were using was right they just sent another reminder to the wrong address. So, once they have got a system that is prone to failure they then take no action when it might be possible that it has failed.
Anyhoo, if you have an AliExpress (other suppliers are available) package that seems to be stuck it turns out that sorting this out is very easy.
Use the ParcelForce site to find the package – the Aliexpress tracking number works here: https://www.parcelforce.com/track-trace
Find the depot phone number. York Depot is: 01904 888512, you can find other depots here: https://www.parcelforce.com/depot-finder
Ring the number. They just need your postcode and you can pay the duty there and then.
The panels arrive tomorrow. Here’s hoping.